Account Deletion
Account Deletion Request
Welcome to our account deletion request page. Here, you will find the information you need to request the deletion of your account. Please follow the instructions below to ensure your request is processed promptly.
How to Request Account Deletion
Email Request
To request the deletion of your account, send an email to contact@fortunemine.com with the subject line “Account Deletion Request”. In your email, please include the following information:
- The name of the game.
- Your Account ID (which can be found in the game’s settings).
- The email address linked to your account (if available).
- An approximate date when you created your account.
- The method you used to log in (Guest, Facebook, Apple).
- A statement requesting the deletion of your account.
In-App Request
You can also request account deletion directly from within the app. Simply go to the account settings section and select “Delete Account”. Follow the on-screen instructions to submit your request.
Data Deletion Details
When you request the deletion of your account, the following data will be permanently deleted:
- Your personal information (name, email, etc.).
- Game progress and in-app purchases.
- Any other data associated with your account.
Retention Period: Please note that it may take up to 90 days for your account and all associated data to be permanently deleted from our systems.
Partial Data Deletion
If you prefer to have only certain data deleted, please specify this in your email request. Include details about which data you would like to be deleted, and we will process your request accordingly.
Thank you for being a part of the Fortune Mine Games community. If you have any questions or need further assistance, please feel free to contact us at contact@fortunemine.com.
Fortune Mine Games Team